Effective Date: 10/1/2025

Welcome to Arafah Mart BD! These Terms of Service (“Terms”) govern your use of our WooCommerce-powered online store and the services provided on our website. Please read these Terms carefully before using our services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

1. Use of Our Services:
   • You must be at least 18 years old to use our services.
   • You agree to provide accurate and complete information when creating an account or making a purchase.
   • You are responsible for maintaining the security of your account and password.
2. Product Listings and Orders:
   • We strive to provide accurate and up-to-date product information, but we do not guarantee the accuracy, completeness, or reliability of any product descriptions, prices, or availability.
   • Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel orders at our sole discretion, including due to inaccuracies in product information or pricing errors.
3. Payment and Pricing:
   • All prices are listed in [Currency] and are subject to change without notice.
   • Payment methods accepted will be clearly indicated at checkout.
   • You agree to pay all charges associated with your order, including taxes, shipping, and handling fees.
4. Shipping and Delivery:
   • We will make reasonable efforts to fulfill your order in a timely manner.
   • Shipping times and delivery estimates are provided for reference and may vary.
5. Returns and Refunds:
   • Our return and refund policy is outlined on our website. Please review this policy before making a purchase.
6. Intellectual Property:
   • Our website and its content, including images, text, logos, and graphics, are protected by copyright and other intellectual property laws.
   • You may not use, reproduce, modify, or distribute our content without our explicit permission.
7. User Content:
   • You may have the opportunity to submit reviews, comments, and other content on our website.
   • By submitting content, you grant us a non-exclusive, royalty-free, perpetual, and irrevocable right to use, reproduce, modify, and distribute your content.
8. Limitation of Liability:
   • To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of our services.
9. Indemnification:
   • You agree to indemnify and hold us harmless from any claims, liabilities, damages, costs, and expenses arising from your use of our services or violation of these Terms.
10. Termination:
    • We reserve the right to terminate or suspend your account or access to our services at any time and for any reason.
11. Governing Law:
    • These Terms are governed by and construed in accordance with the laws of The People’s Republic of Bangladesh, without regard to its conflict of law principles.
12. Changes to Terms:
    • We may update these Terms from time to time. Any changes will be posted on this page, and the “Effective Date” at the top will reflect the date of the latest revision.
13. Contact Us:
    • If you have any questions about these Terms, please contact us at support@arafahmartbd.com.

By using our website and services, you acknowledge that you have read and understood these Terms and agree to their terms and conditions.